Refund Policy

A job posting on TekJobs is a one-time purchase for a fixed term (currently 30 days from the day it goes live). This is what you can expect.

Full refund

• Before the posting goes live. Write to hello@timurtek.com before we publish it and the charge is reversed in full.
• If we cannot publish it. If we decline a posting, or the Service is unavailable for more than 48 consecutive hours during your term, we refund in full.
• Duplicate charges. Any duplicate charge is refunded as soon as we see it or you tell us.

Partial refund

• If we discontinue the Service while your posting is running, we refund the unused portion of the term, pro rata by day.
• If you close a posting early because the role was filled or withdrawn within the first 7 days of its term, we refund half the price on request. After 7 days there is no refund for early closure.

No refund

• A posting removed for breaking the Terms of Use (a discriminatory, misleading, or non-genuine posting, or one that asks applicants for money).
• A posting that ran its full term. We do not promise applicants, interviews or hires; how a TekJobs user's software treats a posting depends on criteria that user controls, and the price buys distribution, not outcomes.

How

Email hello@timurtek.com from the address on the account, with the posting and the reason. Refunds go back to the original payment method through Stripe, usually within 5 to 10 business days depending on your bank. Where a refund is owed under this policy we issue it without further conditions.

Nothing here limits rights you have under mandatory consumer law where you live.